Order Delivery and Cancellation

Order Policy & Delivery Information

Because your convenience is our priority, we confirm every order through our Customer Service team within 24 hours of placement.

• Delivery Follow-up: We monitor all deliveries. We will contact you within 3 days if your order is delayed or rejected.

Business Days & Hours

• Official Business Days: Sunday to Thursday.

• Off Days: Fridays, weekends, and public holidays (for both our employees and shipping partners).

Delivery Schedule

We process and ship orders 6 days a week (excluding Fridays).

• Shipping Timeline: 3–5 working days from order confirmation.

• Delivery Notification: Once your order is ready for delivery, you will receive an SMS from the shipping company containing the COD (Cash on Delivery) amount and the courier's contact information.

Order Cancellation

Please note that you may cancel your order within 48 hours of placing it.